FAQ

Do you offer Framing?

I can definitely offer framing - I'll have a listing soon for this option! It is often a better value for my clients to have their prints framed locally. If you would like guidance on where to find frames I’m happy to help!

If you prefer not to frame, I offer canvas wraps, metal prints and more - https://lostkat.com/collections/add-ons-and-upgrades

Do you offer returns?

All of my items are custom-made to order and not kept in stock. As such, I only accept returns or exchanges of prints up to size 16.20. Please read more here.

I understand that large-format artwork is an investment, so if you would like a small proof print before purchasing a canvas or metal print, let me know!

How should I care for my new art?

It’s always a good idea to keep prints and canvases out of direct sun as it can prematurely age them. Moisture in a room can also warp an image if they’re unframed. For tapestries, cold wash on gentle cycle and tumble dry with no heat is best.

How large can an image be printed?

I can print in almost any size you want with most images. If they are film, I scan them at a very high DPI, if digital, I can go as high as 30x40 or a tryptic as large as 30 tall by 60 inches wide.  

Do you offer gift wrapping or gift notes?

If requested I can include a custom note with a print 16x20 and under with normal shipping times and no extra cost. Larger prints are shipped from my printer without a note, but I can sign and ship larger prints for an extra shipping cost. Tapestries and home decor can ship with a simple note on an invoice (without price).